- How does wireless technology work?
- What are the Email settings for
a program like Outlook?
- What should I do if my connection
stops working?
- What should I do if I believe
my wireless connection is faulty?
- Why are our internet connections
so affordable when compared to other ISP's?
- Will I be able to walk around
the house using my laptop or PDA on the Internet?
- What should I do if I want to
add another computer?
- Can I use my username/password
on another computer?
- What about my IP address and DNS
settings?
- Why are rural connections more
expensive to setup?
- How do i set up a PPPoe connection?
- What if I have a question thats
not covered in the FAQ's?
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If you want to understand
wireless networking at its simplest level,
think about a pair of $20 walkie-talkies that
you might purchase at The Warehouse. These
are small radios that can transmit and receive
radio signals. When you talk into a Walkie-Talkie,
your voice is picked up by a microphone, encoded
onto a radio frequency and transmitted with
the antenna. Another walkie-talkie can receive
the transmission with its antenna, decode
your voice from the radio signal and drive
a speaker.
Let's imagine that you want to connect two
computers together in a network using walkie-talkie
technology:
- You would equip each computer with a walkie-talkie.
- You would give each computer a way to
set whether it wants to transmit or receive.
- You would give the computer a way to
turn its binary- 1s and 0s, into two different
beeps that the walkie-talkie could transmit
and receive and convert back and forth between
beeps and 1s/0s.
The radios used in WiFi are not so different
from the radios used in $20 walkie-talkies.
They have the ability to transmit and receive.
They have the ability to convert 1s and 0s
into radio waves and then back into 1s and
0s.
Because they are transmitting at much higher
frequencies than a Walkie-Talkie, and because
of the encoding techniques, WiFi radios can
handle a lot more data per second. 802.11b
can handle up to 11 megabits per second (although
7 megabits per second is more typical, and
802.11b may fall back as low as 1 or 2 megabits
per second if there is a lot of interference).
802.11a and 802.11g can handle up to 54 megabits
per second (although 30 megabits per second
is more typical). |
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Ensure that under the
username you use the full name including domain
eg: userabc@skynetnz.com
(use userabc@highspeednet.co.nz if using a highspeednet.co.nz mail box)
Incoming mail server (POP3) = pop.skynetnz.com
Outgoing mail server (SMTP) = smtp.skynetnz.com
You will also need to enable outlook retreval
within the setting of the webmail interface
click here.
Under outgoing server tab, ensure that you
have ticked the My Outgoing Server (smtp)
requires authentication and use same settings
as my incoming mail server radio
Under the advanced tab choose Incoming Mail
Server (POP3): 995 and check this server requires
an encrypted connection SSL check box
Also outgoing server (SMPT): 465 and check
the his server requires an encrypted connection
SSL check box
When you press the Send/Receive button you
will receive a notification message asking
you to accept a security certificate, you
will need to click accept.
Other Mail Providers
If you are trying to get your Xtra email
working with a Skynet Wireless internet connection
try:
http://telecom.custhelp.com/app/answers/detail/a_id/1232/session/L3NpZC9zQ1V6ZCpLag==
Please note: We are not affiliated with Xtra
in any way shape of form, please donot call
us for technical support for your xtra email
account as unfortunately we are unable to
help you. You can call Xtra on 127 from your
telecom landline, make sure your comfortable
before you call.
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| Because of the type of
equipment that is deployed Skynet, simply reseting
your wireless router by switching the power
off to your wireless connection will fix the
problem - nine times out of ten. If this does
not fix the problem please do not hesitate to
call us on 0800-475963. |
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| Phone us immediately, so
that we can organise a Skynet contractor to
inspect your connection. If it is found that
the wireless network is not at fault you will
be charged the contractors fee, please phone
for current rates. |
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| Most ISP's provide you
with an internet connection that is suitable
for setting up your own publicly addressable
service, these may include setting up your own
Mail server, Web server, Gaming server Ftp server
etc. Our research has concluded that almost
all family users will never use these types
of features, so why should you have to pay for
them? Well we dont think you should have to. |
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| No. The type of network
utilised by Skynet is a fixed wireless network,
this means that although you are connected through
a wireless modem, your computer will still plug
into a cable. A similar system is used by Skyl
TV where a dish and decoder are used. |
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| You will need to set up
a home network. For more information type "setting
up a home network" in any search engine. If
you would like to have a service man call around
and create a home or business network please
call us for one of our prefered partners. |
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| Yes. By setting up a new
PPPoE connection and entering your username/password
you will be allowed to logon to the network.
(Will not allow two simultaneous sessions).
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| This should be set to Obtain
an IP address automatically and obtain DNS server
address automatically. Even if you do have addresses
setup on your local area connection provided
the connection is enabled your pppoe dialer
will still work |
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| Our rural connections use
special equipment to achieve great performance
over a much longer distance, this equipment
is unfortunately much more expensive we therefore
need to charge slightly more on the installations
so that we can avoid a higher monthly fee. |
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1. Click Start, click Control
Panel, and then double-click Network and Internet
Connections.
2. Click Network Connections, and then click
Create a new connection in the Network Tasks
pane.
3. After the Network Connection Wizard starts,
click Next.
4. Click Connect to the Internet, and then click
Next.
5. Click Set up my connection manually, and
then click Next.
6. Click Connect using a broadband connection
that requires a user name and password.
7. Type Skynet Wireless as the Internet service
provider, and then click Next.
8. Type your Skynet user name.
9. Type your password.
10. Type the password one more time to confirm
it, and then click Next.
11. Click Add a shortcut to this connection
to my desktop.
12. Click Finish to complete the wizard. |
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| Email us your question
and we'll add it to our FAQ section. |
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